Order Processing

Order Online

To make shopping easier and accurate for you, we use the cart system.
The third party is not able to view the information entered because of the SSL which encrypts the transferred information.
Please check on the "add to bag" button, when you have decided on which product to purchase.
When you are finished choosing all the products for purchase, please click on the "View Bag" button on the top menu bar.
When canceling the product chosen, please check "remove" next to the product to delete from the bag
Choose from the payment options and enter your personal information.
Double check the information entered and click on the "submit" button. A confirmation email will be delivered in a couple of seconds.
If you have any questions please send an email to cosme@kuub.com

Order by Fax

For customers who prefer not placing orders online or do not have an email address, there is a fax available 24 hours a day.
FAX: 808-947-5410
To make your order by fax run smoothly, please write the following information:
:: First and last name
:: Address (street, city, state, zip-code)
:: Telephone number
:: Name of the product and the amount wanted to be purchased
:: Credit card number and expiration date

Order by Email

Payment Options

credit card

We accept the following cardit cards: Visa、Master、American Express、JCB、Diners Club.

All products unless specified have a $6 shipping charge.(It also shows $13 shipping fee, but please do not choose.)
We will inform you of the total price (tax and shipping included) by email. If you wish to know the total ahead of time, please feel free to contact us.

Products in stock will arrive in about 5 days after being shipped out. In case we are out of stock, we will inform you be email or by phone on the schedule and then the order will be shipped out when in stock. (Delivered directly from Hawaii)

If you are not satisfied with any purchase, you may return or exchange the unopened item(s) within 10 days of receipt of your merchandise. All returned merchandise must be in unused condition.
We will return or exchange the order as soon as possible in the following cases:
:: Mistake made by our company or post office
:: Damage during delivery
:: Defacement during delivery
:: Deficit during delivery
:: Wrong products were delivered
:: Wrong amount was delivered
Please return the product by carriage within 7 days of arrival to:
Kuub Cosmetics Inc.
1750 Kalakaua Ave. Suite 105
Honolulu, Hawaii 96826
For returns or exchanges made for the customer’s personal reasons, shipping and handling fees will be the customer’s responsibility.

Cases in which returns can not be made:

Damages made by the customer
Products obviously used once (defective goods not included)
Returns requested for customer’s personal reasons (not including defective goods, mistakes) when ordered a large amount of products resulting in obstruction of business.

[Company liability] In cases of: product errors, damage during delivery, or defective goods.
[Customer liability] In cases of: personal reasons other than the above.

We will exchange the defective goods or reimburse the entire cost depending on the customer’s request.